Liverpool, UK
+44 (0) 151 227 2555

FAQs

Shipping & Delivery

I'm based in Mainland UK, how much will shipping of my order cost?

If you spend over £100.00 ex VAT then standard parcel shipping is free, otherwise you pay a flat rate of £7.50 + VAT. If you are unsure and require any help working out the shipping cost on your order please do not hesitate to contact us.

Do you ship to Ireland and Overseas?

Currently we can only deliver orders to Mainland UK addresses.

Ordering

How do I order?

Please read our “How to Shop” guide for full details of our ordering process

Is there a minimum order amount?

Our minimum wholesale order is  £35.00 ex VAT for “click & collect” orders and £50.00 ex VAT for delivered orders.

Do your prices include VAT?

All prices shown exclude VAT, this will be added at checkout.

Do I need to be VAT registered to buy from you?

No, you do not need a VAT registration number or company number to purchase goods from us. But you must be a trade customer registered with us.

Payment

I'm unable to pay by credit/debit card, can I pay another way?

Yes, you can pay by Bank Transfer (BACS) or Cheque.  Full details are provided during checkout. Once the funds have cleared into our account we will ship your goods.

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